Artisan Hardware offers a lifetime warranty on hardware products with respect to mechanical failures or malfunctions. This warranty covers manufacturer defects only. Defective hardware will be replaced with comparable hardware of equal or lesser value manufactured and sold by Artisan Hardware.
Artisan Hardware offers a 30 day warranty on hardware finishes if there is an identified issue due to production error. Warranty is void if issue is due to incorrect installation.
Artisan Hardware offers a warranty on all door finishes, paints and stains, provided door is inspected within 24 hours after receipt of door. Customer must report issue to Artisan Hardware immediately upon identifying issue. Door will replaced with comparable door of equal or lesser value manufactured and sold by Artisan Hardware.