Hardware: 1-2 business days
Special Finishes: 2-3 weeks
Pre Hung: 2-3 weeks
production, 2-4 days in transit
Doors approximately 2-3 weeks production, 2-5 days transit - UPS Freight
At least 2" wider on each side and 1" taller. Or from trim to trim around an encased door.
4-9" depending on the hardware selected. See hardware spec sheets for individual dimensions.
Tracks up to 8ft are shipped in one piece, any tracks longer than this must be shipped in two equal pieces. All tracks over 8ft will include a "splice kit" to connect the two tracks.
Yes, the hardware is warranted for life in terms of function, see warranty here. There is also a 30 day money back return policy on hardware. Custom orders are non refundable.
Our doors come standard 1 1/2"- 1 3/4" depending on the style.
Yes, our hardware is manufactured to clear any standard molding, trim, or door frame on an existing doorway. The standard spacer is 1 inch. We also have spacers ranging from 1 inch to 2 1/2 inches upon request.
Absolutely, we take pride in our ability to design and build as partners with our customers! Please call for a quote and help us capture the vision so we can create yours.
A standard set of hardware will weigh between 10-14lbs, depending on the style. The rail is on average an additional 8-12lbs depending on the length.
Yes, we suggest utilizing our bottom guides. The bottom guide is used to prevent your door from swinging as it rides along the rolling track and gives it that finished, smooth feel.
Each bottom guide comes with different benefits. Our guides are made to ensure that we meet all of our customers different needs or scenarios. To better understand how each guide works watch this video below.
Our "Kitted" Door option is for those customers who cannot fit a fully built door into their basement or space and require the door to come in pieces. We will send custom pieces of wood that must be assembled accordingly on site. These doors are not under warranty since we are not responsible for "building" your door. We suggest ordering a Fully Built Door if possible.
Our Pre-Hung doors bring our "Fully Built Doors" to the next level. These custom-made doors come attached to your specified hardware. This hardware is attached to a matching header board which makes installation an easy, seamless process